https://empirecooler.freshdesk.com/en/support/home 2026-04-12T08:01:52+00:00 always 1.0 https://empirecooler.freshdesk.com/es/support/home 2026-04-12T08:01:52+00:00 always 1.0 https://empirecooler.freshdesk.com/en/support/solutions 2026-04-12T08:01:52+00:00 always 0.8 https://empirecooler.freshdesk.com/en/support/solutions/151000130225 2026-04-12T08:01:52+00:00 always 0.8 https://empirecooler.freshdesk.com/en/support/solutions/151000203986 2026-04-12T08:01:52+00:00 always 0.8 https://empirecooler.freshdesk.com/en/support/solutions/151000203988 2026-04-12T08:01:52+00:00 always 0.8 https://empirecooler.freshdesk.com/en/support/solutions/folders/151000325934 2026-04-12T08:01:52+00:00 always 0.64 https://empirecooler.freshdesk.com/en/support/solutions/folders/151000325937 2026-04-12T08:01:52+00:00 always 0.64 https://empirecooler.freshdesk.com/en/support/solutions/folders/151000511529 2026-04-12T08:01:52+00:00 always 0.64 https://empirecooler.freshdesk.com/en/support/solutions/folders/151000511535 2026-04-12T08:01:52+00:00 always 0.64 https://empirecooler.freshdesk.com/en/support/solutions/folders/151000547731 2026-04-12T08:01:52+00:00 always 0.64 https://empirecooler.freshdesk.com/en/support/solutions/folders/151000547732 2026-04-12T08:01:52+00:00 always 0.64 https://empirecooler.freshdesk.com/en/support/solutions/folders/151000549486 2026-04-12T08:01:52+00:00 always 0.64 https://empirecooler.freshdesk.com/en/support/solutions/folders/151000549517 2026-04-12T08:01:52+00:00 always 0.64 https://empirecooler.freshdesk.com/en/support/solutions/folders/151000549519 2026-04-12T08:01:52+00:00 always 0.64 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000132068-equipment-we-sell-and-lease 2024-06-17T20:22:03+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000132084-invoicing-and-billing-process 2024-06-17T22:16:02+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000132087-request-a-cleaning 2025-03-24T22:47:22+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000132090-how-to-update-your-payment-information- 2026-04-07T01:11:07+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170387-how-to-maximize-ice-production 2024-06-12T07:09:18+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170388-equipment-we-service 2024-06-12T05:47:23+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170389-preventative-maintenance-program 2024-06-12T06:00:54+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170391-terms-and-conditions 2024-06-12T06:27:52+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170392-customer-responsibilities-environment-safe-keeping- 2024-06-25T03:29:45+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170393-what-s-included-in-the-leasing-program- 2026-04-07T01:03:12+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170394-customer-responsibilities-utilities 2024-06-12T06:20:18+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170395-ice-delivery-complimentary-ice-discontinued 2026-04-07T01:02:28+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170397-can-i-have-monthly-invoices-emailed-to-multiple-people- 2024-06-17T22:34:27+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170398-when-was-my-last-cleaning- 2024-06-17T21:05:06+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000170399-requirements-for-service 2024-06-26T00:22:32+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180037-how-to-request-an-invoice 2024-06-17T22:19:29+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180039-will-my-contract-automatically-renew- 2024-06-12T06:36:50+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180041-how-much-ice-does-my-machine-make-in-a-day- 2024-06-17T22:09:47+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180044-can-i-purchase-the-equipment-i-lease- 2024-06-12T06:38:57+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180045-how-long-will-my-ice-machine-last- 2024-06-12T06:31:09+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180405-how-to-request-ice-reimbursement 2024-06-17T22:21:27+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180406-do-i-have-to-pay-for-my-machine-while-it-s-not-in-use- 2024-06-17T22:22:54+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180407-how-to-enroll-in-auto-pay- 2024-06-17T22:20:19+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180408-why-am-i-getting-invoices-if-i-am-on-auto-pay- 2024-06-17T22:23:22+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180409-why-do-i-have-multiple-invoices-for-one-location- 2024-06-17T22:26:06+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180410-what-is-empire-s-mailing-address- 2024-06-17T22:26:31+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180413-why-am-i-being-billed-for-ice- 2024-06-17T22:27:23+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180415-navigating-your-invoices 2024-06-17T23:09:15+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180419-why-am-i-being-billed-more-than-my-lease-amount- 2025-09-16T03:04:11+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180421-when-does-billing-start- 2024-06-17T22:28:33+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180422-when-does-billing-end-when-i-cancel-my-account- 2024-06-17T22:29:11+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180423-how-do-i-get-my-security-deposit-back- 2024-06-17T22:29:46+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180424-who-do-i-contact-if-my-bill-is-incorrect- 2024-06-17T22:30:50+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180425-how-to-request-the-status-of-an-unpaid-invoice 2024-06-17T22:22:16+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180426-i-ve-paid-for-my-machine-over-time-why-do-i-have-to-pay-a-lease- 2024-06-17T22:31:54+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180427-why-am-i-on-net-10-if-that-is-not-our-company-policy- 2024-06-17T22:32:26+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180433-how-many-cleanings-are-included-in-my-lease-per-year- 2024-06-17T21:58:49+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180436-what-if-i-need-more-cleanings-per-year-than-is-included-in-my-contract- 2024-06-17T21:59:42+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180441-how-long-does-my-contract-last- 2024-06-17T20:52:49+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180442-how-do-i-request-an-equipment-removal-or-cancel-my-contract- 2024-10-31T00:48:57+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180445-what-if-my-ice-machine-breaks-down-on-a-holiday- 2024-06-17T22:07:15+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180446-i-sold-my-business-what-should-i-do- 2024-06-12T06:33:28+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180448-can-i-have-my-local-ice-machine-service-provider-repair-the-machine-i-lease- 2024-06-17T20:58:58+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180451-out-of-scope-services-charges 2024-06-25T23:52:50+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180453-is-it-really-broken-before-service-checklist 2024-06-26T00:00:38+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180455-how-much-ice-do-i-need- 2024-06-17T20:50:04+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180456-what-happens-if-i-need-multiple-ice-deliveries-per-day- 2024-06-17T21:00:08+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000180457-best-practices-ice-machine-maintenance 2026-03-21T02:50:19+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000182965-request-service 2024-06-17T20:43:50+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184029-payment-options 2026-04-07T01:09:44+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184035-my-business-is-moving-locations-what-should-i-do- 2024-06-17T20:53:37+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184036-what-does-it-mean-if-the-equipment-is-end-of-life- 2024-06-17T22:06:40+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184074-how-do-i-request-an-equipment-replacement- 2024-06-17T22:08:58+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184076-my-business-name-changed-what-should-i-do- 2024-04-11T20:52:29+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184077-service-what-to-expect 2024-06-20T03:25:00+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184078-do-you-send-service-reports-how-can-i-get-details-on-my-service-call- 2024-06-17T22:10:26+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184079-how-do-i-change-the-contact-information-on-my-account- 2024-06-12T06:41:29+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184080-my-business-is-closing-how-do-i-cancel-my-contract- 2024-06-12T06:35:42+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184081-how-do-i-request-a-copy-of-my-contract- 2024-06-12T06:40:34+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184082-my-equipment-was-removed-why-am-i-still-being-billed- 2024-06-17T22:32:57+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184083-my-business-is-moving-locations-what-should-i-do- 2024-04-11T20:59:07+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184084-why-did-my-lease-price-go-up- 2024-06-17T22:33:43+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184085-will-my-lease-price-increase- 2024-06-12T06:43:38+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184086-are-the-cost-of-parts-to-repair-my-machine-included-in-my-lease- 2024-06-17T22:12:39+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000184089-how-soon-will-my-equipment-be-installed- 2024-06-12T06:30:07+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000192734-our-hours 2026-04-07T01:07:26+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000192735-out-of-scope-service-charges 2026-04-07T01:04:47+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000192736-hours-of-operation 2025-11-14T20:50:51+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000193018-navigating-your-statements 2024-06-17T23:09:46+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000193019-why-did-my-auto-pay-decline- 2024-06-17T22:24:21+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000193020-will-i-get-notified-if-my-auto-payment-declined- 2024-06-17T22:25:09+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000193021-do-you-have-a-late-fee-for-payments- 2024-06-17T22:36:39+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000193022-what-if-my-payment-is-misapplied- 2024-06-17T22:37:09+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000193024-when-will-the-credit-be-applied-to-my-account- 2024-06-17T22:37:41+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000193025-why-does-this-invoice-show-unpaid- 2024-06-17T22:38:22+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000193026-how-do-i-confirm-the-equipment-i-am-being-billed-for- 2024-06-17T22:38:57+05:30 always 0.512 https://empirecooler.freshdesk.com/en/support/solutions/articles/151000218048-setting-up-your-empire-cooler-payment-portal-account 2025-08-01T19:15:49+05:30 always 0.512