Support FAQs (12)

Who to contact for support and common questions.

When was my last cleaning?

Modified on Mon, 17 Jun, 2024 at 10:35 AM
Can I have my local ice machine service provider repair the machine I lease?

Modified on Mon, 17 Jun, 2024 at 10:28 AM
How do I request an equipment replacement?

Modified on Mon, 17 Jun, 2024 at 11:38 AM
What happens if I need multiple ice deliveries per day?

Modified on Mon, 17 Jun, 2024 at 10:30 AM
How many cleanings are included in my lease per year?

Modified on Mon, 17 Jun, 2024 at 11:28 AM
What if I need more cleanings per year than is included in my contract?

Modified on Mon, 17 Jun, 2024 at 11:29 AM
What does it mean if the equipment is 'End of Life'?

Modified on Mon, 17 Jun, 2024 at 11:36 AM
What if my ice machine breaks down on a Holiday?

Modified on Mon, 17 Jun, 2024 at 11:37 AM
How much ice does my machine make in a day?

Modified on Mon, 17 Jun, 2024 at 11:39 AM
Do you send service reports? How can I get details on my service call?

Modified on Mon, 17 Jun, 2024 at 11:40 AM