1. Regulate ambient temperature
Ice production will reduce by 15% or more ice when the ambient temperature is over 80 degrees, and under 50 degrees. Keeping hot appliances at bay and the surrounding area well-ventilated will help keep your ice machine full and your drinks cool.
2. Shovel the ice in your bin
Have you ever seen ice piling up to one side of the ice bin? When this happens, the ice maker thinks it's full and will stop producing. Shovel away that small mountain of ice to prevent pilling on one side. This will make sure your machine keeps up, and you have enough ice from open to close.
3. Keep the ice bin door closed
The bin that stores your ice is non-refrigerated. This makes it critical to keep the bin door closed so the ice is well-insulated and does not melt.
4. Create an ice management process
Many people don’t know that an ice maker drops one batch of ice every 20-45 minutes and stops making ice when it's full. Consistently pulling ice from the bin keeps the ice machine working 24/7. Make sure you're opening and closing teams stock up ice in your service wells and beverage stations. This simple process will maximize production, so you have ice before, during, and after a big rush.
5. Keep your machine on
Your machine can produce a finite amount of ice in 24 hours. Turning your machine off will reduce the quantity of ice. Unless there’s an emergency, we do not recommend turning off your ice machine.
6. Keep up with cleanings
Routine Maintenance is critical to keep your ice machine functional. It helps your machine maintain the right temperature, have ample water flow, and function to its full potential. Clean air filters weekly to help with airflow. Click here for best practices on maintaining your ice machine, and here to request a cleaning.
7. Check your water pressure and water filters
If your water filters are clogged, or the water pressure is below 15psig, the equipment will not be able to produce ice to its full capacity.
Click here to place a service call and order ice if your unit is still not keeping up.
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